Shane, I wanted to commend you and your team for the work you did to address the sewer water damage to our basement at #259 Benefit Street in Providence. From the moment we first contacted your office until your team removed your drying equipment and repositioned things in our basement, you were in regular communication with us.
You arrived within two hours of being called on a day were there were a lot of calls due to the heavy rains in Rhode Island. You reviewed the situation, provided rough guidance on the cost of the project, which seemed very reasonable. You then arranged for your estimator to visit our basement so that the formal quotation could be supplied. The formal quotation was very clear on the scope of the work Single Source would do. The formal quote was lower than your rough quotation, which is always something that is appreciated.
On the appointed day, you and your team arrived on time. You gave clear instructions to your team and they did as instructed. I was very impressed with the work your team did. They did more than I expected. Their thoroughness is greatly appreciated. You checked on the project daily to see that the drying was properly progressing and allowed an extra day of drying given additional rain storms that hit the area while the drying was in progress. Even when they were collecting the drying equipment, your team took the time to move things back where they were originally. In all, my associates and I were very pleased with your management of the project and the performance of you team. Please feel free to use this email as an endorsement of Single Source’s work.
Nicholas Fazzano, President
Athenaeum Row Condo Association
Providence, Rhode Island
|Carl was a great project manager, keeping me informed, responsive to texts and calls. His team came in, I didn’t even know they were here! They took the entire room apart, left it spotless. They were clean, neat, and courteous. Especially under such stressful circumstances. A pleasure working with them!
,Just a quick email to say thank you for the very professional job from Project Manager Shane Lewis and all the employees from Single Source who helped us dry out our condo. It only took four hours for the guys to open the ceilings, set up the dehumidifiers and fans, and clean up. Really great job. Can’t thank everyone from Single Source enough for the great job they did for us.
Thanks to you and your team, Ed and Sean, for the restoration work done on our fire damaged apartment. I would especially like to commend and praise the efforts of Tim, Missy, and Mike. Their workmanship and work ethic are outstanding! The work they did was professional and flawless! All three always took the time to discuss the planned work to make sure we agreed and then always invited us to look at the finished product to make sure we were 100% satisfied. I cannot praise them enough and just want you to know they are excellent representatives of your company! Again thank you to you and your team for the exceptional work on our behalf, much appreciated!
In a series of unfortunate events, I had the pleasure of working with Single Source mold removal, water damage and reconstruction divisions. Every task and the multiple steps necessary to complete them was handled with the utmost professionalism and promptness. The teams of professionals that completed the work were meticulous and hard working. I cannot say enough about how satisfied we were with Single Source.
From the moment Carl walked in, he was professional and knowledgeable. He patiently and clearly explained the process, relieving us of worry. All workers were polite, efficient and hard working. After 4 full days or removing much from our basement, throwing out some items and cleaning others, our air test came back satisfactory and my health improved. They also worked with my insurance company to help me obtain the policy limits for mold remediation. Thanks. Well done.
I am beyond impressed and pleased with the professionalism and craftsmanship provided by Single Source Disaster Recovery Specialists. My deck was damaged from a natural disaster. What could have been a stressful event turned into a phenomenal experience. Single Source immediately reached out to me to investigate the damage. Their turn-around time in all instances – from the initial contact to the final repair was exceptional. Quite honestly, there is no other company with whom I would recommend to address your disaster recovery needs.
This company is honest, respectful and very professional. Their quality of work impressive. Single Source truly cares about the customers unfortunate situation and works diligently to ease the disruption. Thank you all for a job well done.
Excellent service provided with respectful care. Mold removal and mitigation were done safely keeping our health in mind. Thank you so much. Highly recommended.
They did a great job done when my house had significant water damage. Great company and people!
We used Single Source for some major repairs to the structure of home. The work was completed on time, on budget and flawlessly executed.
I had a pipe leak that soaked a downstairs bedroom. The cleanup crew came in and quickly removed all the wet material and applied mold preventer. Was very helpful in going the extra mile with the furniture.
Shout out to Single Source. Cannot tell you in enough words or thank you in enough ways for the wonderful job that you did in taking over after a devastating fire at my house last July. This company was there right from the start and packed up my belongings that were saved and stored them safely until I was able to move home at the beginning of last month. They are reliable and very careful to safely pack up everything very well. I highly recommend them to all if you ever have a misfortune like mine. You can trust them and rely on them without a worry. Again, thank you Single Source from the bottom of my heart.
Words cannot even express how grateful I am to this company. We had a leak in our home that began on the third floor and traveled all the way down to the first. From the very first interaction, Sean and his team of professionals were unbelievably kind, cooperative, compassionate, respectful, and their attention to detail is beyond measure. I would not hesitate to recommend Single Source to anyone who is looking for an incredibly well-done job, completed by the most professional group of individuals in this field I’ve ever encountered.
I just had to let you know how impressed I was with the outcome of the work you performed in my home. My basement was a victim of a horrible sewage backup and you can’t even tell that anything happened down there! Simply an amazing job! Thank you!!!
To the crew including office staff – thank you for all hard work and dedication to helping those in tough situations. You have all gone beyond extended courtesy, patience, and perseverance in servicing the needs of my home. You will not be forgotten!
They help me out a lot and always do a great job!
I recently had a sewage back up into my basement and it was a nightmare! But I didn’t have to worry since I soon found out I was in good hands. Single Source employees Dustin and Larry worked at my residence between May 9 & 16. These two gentlemen are ultimate professionals and demonstrated excellence in their work ethic, their knowledge, their consideration for me and my home, and for their honesty. I am not easily impressed but these gentlemen are “off the chart” beyond excellence in every category. In addition, they seem to be good clean living men in their actions and speech. You have been blessed with two valuable employees! Keep up the good work!!
Chris, Thank you so much for coming out so soon! I just want to let you know that I will highly recommend you and your crew to my friends and family. The mold remediation job was well done, everyone was polite, and the final cleanup was amazing! Your guys left my home cleaner than it was by far. Thank you again!
Mike, I cannot thank you and Chris enough for helping us through the devastation of our house fire. You made our sad and unpleasant situation tolerable. The cleanup and rebuild of the house came out unbelievably nice. Thanks again.
Eric, thank you so much for your prompt service by you and your crew. We really appreciate all you did in our time of disaster. Job well done!
Eileen and Ray Butterfield
With Single Source, you not only get your house back, but you get it back even better than before.
After Super Storm Sandy, we wound up with two feet of water in our home and lost everything. Thanks to Single Source everything was restored beautifully. I hope nobody has to go through something like this, but if they do, I definitely recommend Single Source.
From the moment that Single Source and Justin arrived, the service, perfection of work, and workers were all great. Everything was done quickly, completely, and most importantly to my satisfaction. I am so happy with your service! Single Source will always be the first company I’ll call if anything happens to my property.
Charlie and I want to thank all of you who helped us get through everything! Your company was the only bright spot in it all. Without John helping, calming, and assuring us, we would have lost. Thank you!
Very responsive with the estimate. Completed the job expeditiously and the quality of the work was impressive. All employees were very professional.
Thank you for the beautiful job your people did cleaning up after my kitchen fire. Chris is an expert at putting people at ease in an unsettled situation. He assured me that Single Source could take care of everything and they did. Each and every person was courteous, professional, and excellent at their job. You have been a great relief to us during this troubled time.